Terms of Service
All orders are shipped freight free. Except Hawaii & Alaska.
WARRANTIES:
All parts are covered by the limited warranty extended by our manufacturers. Parts returned for warranty claim will be exchanged or credited at our option. Global Converters will not honor warranty requests due to shipping damage, improper handling, improper installation, abuse, neglect, or accidents. Warranty claims apply to parts only, and do not cover labor, installation, towing, or any other charges.
PRICES:
All prices are subject to change without notice.
FORMS OF PAYMENT:
We accept Master Card, Visa, American Express, and Discover Card. Your credit card will not be charged until your order has been shipped.
SHIPPING:
All shipments will be sent via ground UPS. All order are shipped FREIGHT FREE.
SHIPPING PROBLEMS:
Please inspect your shipment carefully before signing for the package. Please note with carrier any problems or damages with order. All claims for shipment damage is to be made with shipper. If the package is in good condition, and has concealed damage please notify shipping company and. Global Converters immediately upon opening. KEEP ALL PACKAGING, INCLUDING SHIPPING CARTON. DO NOT return damaged items without prior authorization.
RETURNS:
All returns are subject to 15% restocking fee. Please call for an (RGA) Return Goods Authorization before returning any item. NO RETURN WILL BE ACCEPTED WITHOUT PRIOR AUTHORIZATION! All items returned must be in unused, new condition and in the original packaging. Lost or damaged parts cannot be exchanged or refunded. Any authorized return must be sent freight prepaid to. Global Converters, 55 Lupes Drive Statford, CT 06115 Refunds will be issued by the same method of payment used for the original purchase. Freight Charges and any applicable taxes are non-refundable. No returns will be accepted after 30 days from purchase.